One of the greatest reforms in the history of justice gathers momentum. In order to promote easier information access and enhancement of effectiveness, judiciaries in Europe are currently rethinking and transforming traditional systems. By 2020, an electronic file management will be compulsory and judicial operations in Germany will be paperless. We asked ourselves, what impact has the usage of digital possibilities on jurists and their work?
With an emphasis on the needs and experiences of legal practitioners, my team and I analyzed the challenges arising with the digitization of justice. We're still working on this project.
To get a first impression, we attended multiple public trials, mostly in civil matters. Two of the courts were already participating in pilot projects for electronic file management. By interviewing a variety of legal practitioners and people working on the e-justice project, we then gained concrete insights about workflows, issues and needs of involved persons. With the main finding that the digital transformation overstrains a lot of users, we decided to focus on the facilitation of their readjustment.